In-home services 

What are the different levels of In-home service providers? 

Home Care Workers are non-medical care providers that assist with shopping, escorting, errands, cooking, and companionship, in addition to cleaning and laundry. Some home care workers may also be trained to provide some personal care such as dressing, bathing or grooming but it is not their primary function. 

Home Health Aides. These care providers most often perform personal care tasks including assistance with bathing, dressing, toileting, and meal preparation. Home health aides may also perform some minimal homemaking tasks but it is not their primary function. 

Certified Nursing Assistants (CNA’s) – These care providers most often perform personal care tasks including assistance with bathing, dressing, toileting, and meal preparation. CNA’s, must also pass a state certification exam that allows them to provide personal care to clients in their homes as well as in nursing homes assisted living facilities, and hospitals. 

Questions to ask when hiring a home care service provider 

• How proficient is the caregiver, and/or how long has this agency been in operation? 
• What skills does the caregiver possess in caring for people with mild cognitive decline
or Alzheimer’s? If your loved one is living with a chronic disease, what training does
the caregiver have in providing for your loved one’s specific needs? 
• What testimonials exist on behalf of the caregiver or the agency? 
• Does the caregiver have a criminal background? How is the caregiver’s driving and
work history? How carefully does the agency screen its caregivers?
• Are there any minimum hour commitments? 
• Financial Considerations 
  • What services does the agency offer and what, if any, are the associated fees? Are
contracts required? Is a minimum fee necessary for service? 
  • Does the agency deliver written statements itemizing all costs and payment

    options related to the home care? 

 Home Healthcare 

• Home Healthcare - There are several options for private home health care in the area; the Jenks Center is happy to provide information and referral for these agencies- contact 781-721-7136 
• Minuteman Senior Services can also provide references.
• BILH Help at Home - Nonprofit home care agency that provides medical, rehabilitative, and assistance with daily activities. Accepts health insurance, including Medicare and Medicaid.  - 41 Highland Ave. Winchester, MA - Phone: (781) 756-2488 - website 
• Conduct a Search for Aging Caregivers Nationally

***TIP - Note many private home care agencies have a minimum number of hours for which you must contract in order to use their services. Please be sure to ask in advance about any minimum hour requirements. Some agencies also accept long term care insurance.  

Cleaning Services 

• ED Storck Cleaning: Provides residential cleaning, moving services, post construction services, turnover cleaning services, and office cleaning.  - Waltham, MA - Phone: (781) 296-3701 - Website
• Maidpro : Offers a full range of house cleaning services - Phone: (781) 643-1063 - Website 
• PQ Cleaning & Organizing: Provide home and commercial cleaning along with support organizing/decluttering homes.  - Medford and Surrounding Areas - Phone: (781) 518- 3262 - Website
• Lucy Vieira Cleaning Services - Professional Residential Cleaning - Move in/Move out, Regular or one-time available, 617/529-4162 Email: luvieira2009@hotmail.com

Handyman Services 

• Jenks Center Handyman Program : The Jenks Center has a handyman volunteer program in which elderly volunteers provide basic handy work and small household repairs. Ask for the social worker.  - 109 Skillings Rd. Winchester, MA  - Phone: (781) 721-7136 

Plowing and Snow Removal 

• Enka is providing snow removal and plowing services for seniors in need.  Contact them for more information. info@enkasociety.org, 781.729.6146, learn more

Personal Care & Companionship 

• Hair 2 Go- In-home Haircuts - Suzanne Hickey - Based in Westford, MA. Wet down cut $40 Wash blow dry $50 - Phone: (978) 457-0390 
• Seniors Helping Seniors (Boston Metro North): Matches seniors with older adults to provide assistance with daily living activities and companionship. Reading, MA - Phone: (781) 205-4930 - LINK 
• PACE – Program of All-inclusive Care for the Elderly is a MassHealth/Medicare program designed to help eligible seniors receive home care as alternative to nursing homes.  Contact: Fallon Health - Summit ElderCare PACE Program - 10 Chestnut Street, Worcester, MA 01608 - Phone: (508) 723-4382  - LINK